Help
DeskDisconnection during a Blackboard session:
If you connect to your Blackboard course through a dial-up Internet connection, you can be disconnected while you are taking online quizzes because of "idle time limits" set by your operating system or by your Internet Service Provider.
If you are disconnected while taking a quiz, DO NOT close the quiz window. Instead, reconnect to the Internet. In most situations, you should be able to continue with your quiz where you left off.
You can do two other things to avoid idle time disconnections:*
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Before you begin your Blackboard quiz, disconnect from the Internet, then reconnect, and then enter your course and begin your quiz. In this way, your session time will be reset to zero. |
| * | Never click on the "back" button on your browser while taking a quiz. To do so will remove you from the quiz and give you a grade of zero. |
Windows 2000/XP
- Internet Explorer 7.0
- Internet Explorer 6.0
- Internet Explorer 5.5
- Firefox 2.0.x
- Firefox 1.0.x
- Netscape 7.1
- Opera 7.0 - 9.0.x
Windows 9x/Me
Pop-up blocking software should be configured to allow pop-ups from Blackboard.
*Please note: The AOL browser is NOT supported by Blackboard
Technology requirements for navigating Blackboard are as follows:| * | A live Internet connection. For minimum acceptable performance, Blackboard recommends at least a 56K modem connection, although Blackboard can be accessed with slower connections. |
| * | A monitor capable of at least 800x600 resolution. For best performance, access Blackboard at 1024x768 resolution or higher. Blackboard can be accessed at lower resolutions (such as 640x480) although scroll bars may interfere with the interface at low resolutions. |
| * | As a web-based application, Blackboard itself has no minimum hardware requirements for your computer. You should refer to the minimum hardware requirements for your browser. |
* AOL Users
To access Blackboard with an alternate browser, follow the steps below:
| 1. | Connect to AOL as you normally would |
| 2. | Minimize the AOL browser window |
| 3. | Next, launch a supported browser such as Internet Explorer or Firefox (Use the links above right to download one of these) |
| 4. | Connect to Blackboard at www.clevelandcommunitycollege.edu |