In February 1999, the North Carolina State Board of Community Colleges adopted 12 performance measures for accountability. This action was taken in response to a mandate from the North Carolina General Assembly to review past performance measures and define standards of performance to ensure programs and services offered by community colleges in North Carolina were of sufficient quality. The following table is a Summary Report of the achievement of those performance measures for the System's 58 colleges for the 2000-2001 College Year.
 

SUMMARY REPORT OF NORTH CAROLINA COMMUNITY COLLEGE SYSTEM PERFORMANCE MEASURES, 2000-2001
PERFORMANCE MEASURE	STANDARD	SYSTEM AVERAGE	CLEVELAND COMMUNITY COLLEGE	# COLLEGES MEETING STANDARD	# COLLEGES MADE SIGNIFICANT IMPROVEMENT
Progress of Basic Skills Students	75%	78%	92%	47	4
Passing Rates on Licensure and Certification Examinations for  First-Time Test Takers	Aggregate=80% Each Exam=70% or Greater	86%	86% 1 One student did not meet 70% passing rate	45 26 26*	5
Goal Completion of Completers	95%	99%	100%	57	1
Employment rate of Graduates	95% (adjusted)	98%	98%	58
Performance of College Transfer Students	82.9%>2.0	80.6%	80%	17	24 (Includes CCC)
Passing Rates of Students in Developmental Courses	70% with a grade of "C" or better	80%	91%	52	3
Success Rate of Developmental Students in Subsequent College Level Courses	No Statistically Significant  Difference Between Developmental and Non-Developmental Students	86% of Dev. students had a grade of "C" or better, where as 85% of Non-dev.students had a "C" or better	No Statistically Significant Difference 90% Developmental 89% Non-developmental	39	**
Student satisfaction of  Completers and Non-Completers	90%	96%	97%	58
Curriculum Student Retention and Graduation	60%	65%	61%	54	2
Employer Satisfaction with  Graduates	85%	96%	95%	58
Business/Industry Satisfaction with Services Provided	90%	99%	100%	58
Program Enrollment	Three-Year Average Annual Enrollment less than 10 (1998-99, 1999-00, 2000-01).	2	1 (One CCC program did not meet the standard of an average headcount minimum of ten students.)	15	N/A
*45 colleges met the 80% standard; 26 colleges had no exam with a passing rate < 70%; 26 colleges met both standards; Real Estate licensing/ certification examination data were not available for 2000-2001.
**New Measures

Of the performance measures:

• Cleveland Community College exceeded the state standard of nine performance measures and made significant improvement in a tenth measure.
• The College exceeded the System average of six performance measures.
• The College exceeded the state standard for the aggregate Passing Rate of Licensure/Certification Examinations for First-Time Test Takers.
• There was no statistically significant difference between the College's developmental and non-developmental students in their success rate in subsequent college level courses.